Audience Rules

The format of festival screenings is somewhat different from regular cinema screenings. We have formulated these rules with a sincere desire to provide comfortable conditions for everyone in their encounters with documentary cinema.

  • We recommend that you take your seat in the audience 10 minutes before the beginning of the screening. This way, you can avoid a queue and pick the best seats.
  • Remember the ‘happy minutes’ rule. If you haven’t booked a ticket with a festival pass or accreditation, you can use the “happy minutes” rule. It offers a chance to take the available free seats in the hall after the ticket-holding viewers have been allowed in. Access will be granted by festival controllers at the entrance on a first-come-first-served basis. Each cinema hall will have a ‘queue start’ spot for ‘happy minutes’ visitors.
  • If you are more than 10 minutes late to a screening and the film has already started, we will have to annul your ticket. We respect the viewers’ right to watch the film without distractions, as well as the film crew’s right to demonstrate their work for the first time.
  • Beverages are allowed in cinema halls only in closed bottles or sealed travel mugs. Given the special format of the festival screenings, we do not allow popcorn or any other food in the cinema halls.
  • The access with pets is prohibited at most of the festival venues. Check the details on venues’ accessibility via the link.


April 2021