Guest Desk

The 16th Docudays UA IDFF is approaching! We are looking forward to welcoming you to Kyiv!

For you, we have prepared hit premieres, two Ukrainian film programs, VR Cinema and incredible guests and lecturers in our traditional DOCU/CLASS workshops and our powerful industry platform DOCU/PRO, as well as the exclusive RIGHTS NOW! program and the special Change It! Impact Lab for Activists and Documentary Filmmakers. The intense festival week will take place at 15 locations this year.




ZHOVTEN Cinema / Kostiantynivska str. 26 / Metro Kontraktova square ( main festival and film screening location. There also will be festival office and, opening and closing ceremonyies).

Kyiv Cinema / Velyka Vasylkivska str. 19 / Metro Lva Tolstoho (film screenings (DOCU/BEST, DOCU/ART, Iran.Private)

Lira Cinema / Velyka Zhytomyrska str. 40 / Metro Zoloti Vorota (National Geographies)

Oleksandr Dovzhenko National Centre / Stage 6 / Vasylkivska str. 1 / Metro Holosiivska (Retrospective of Oleksandr Koval)

IZONE Creative Space / Naberezhno-Luhova str. 8 / Metro Tarasa Shevchenko (RIGHTS NOW!, VR cinema, Living Library, Global Short Docs Forum, closing ceremony)

Hotel Rus / Hospitalna str. 4 / Metro Palats Sportu (B2B Doc: Producers meet Producers, Meet Professionals).


GUEST DESK for our guests who stays in the Hotel Rus is located directly in the Hotel 2nd fl., Tea hall, next to the elevator.

You will always find there our volunteers ready to help with any issue.

March 22 - 28: 9:00 a.m - 8 p.m.


ACCREDITATION DESK for local guests and participants Zhovten Cinema (first floor) March 22 - 28 : 9:30 a.m. – 8 p.m.





Metro is the fastest, most comfortable and cheapest public transport in Kyiv.


In order to use Metro:

1. you can buy token at cash desk of each Metro station (1 token = 1 trip)

2. you can use your bank card (PayPass) on the yellow turnstile directly without buying tokens.


Kyiv’s Metro System is the cheapest, fastest, and most reliable form of transportation. The price for a single ride ticket is 8 UAH (approx. 0.25 EUR). The nearest metro station to the festival center theater «Zhovten» is «Kontraktova Ploscha» (M-2- Line 2, Blue), to the cinema «Kyiv» is metro «Lva Tolstogo» (M-2 – Line 2, Blue), to IZONE – metro «Tarasa Shevchenka» (M-2 – Line 2, Blue) and within 10 minutes walking distance from metro station to the location.


TAXI services

There are numerous taxi services in Kyiv. Orders are taken by phone or online. A taxi cab can be hailed on the street simply by waving your hand. The price must be agreed upon beforehand. If you call the taxi service company, they should tell you the exact price for your journey. For this you need to be able to provide them with the exact address of your current location and your final destination. After that they should send you an sms with the actual price, route and time when taxi is supposed to pick you up.


Online Taxi Services: 

Uber -

Uklon -

Taxify -


Taxi 309: 309 (callback)
Joker Taxi: 3933 (callback)
Absolute Taxi: 363 (callback)
Mega Taxi: +38(044) 503 0 503
Taxi Twist: +38(044) 502 25 25
Express Taxi: +38(044) 239 15 15

Panda Taxi: +38(044) 585 0 555


*The minimum fare is about 90 UAH (3 EUR).


Kyiv has a humid continental climate with warm summers and no dry season. March is characterized by changing temperatures, with daily highs exceeding 16°C and lows dropping below -3°C. 


UTC/GMT Offset: Summer time – GMT +3 hours; Winter time – GMT +2 hours


Electricity: 220 V AC, 50 Hz


Phone Code for Kyiv: International code: (+380) 44. In Ukraine: (044). To call abroad: dial 00+country code+area code.


Mobile Network: International roaming is usually expensive. If you wish to stay available for calls in Ukraine and your cell phone supports standards GSM 900 or GSM 1800, a local prepaid package can be purchased. The package contains a sim card (a chip to put into the phone) and a voucher for prepaid minutes. You can add minutes to your phone account by purchasing new vouchers. These packages are widely available.



The local currency is the Ukrainian hryvnia (UAH). Once you are in the city, we suggest that you change some money into local currency at major hotels or official exchange offices. New exchange offices are popping up all over the city (look for yellow signs with exchange rates). The exchange rate is sure to have changed quite substantially by the time you read this. You will need your passport (ID) to arrange a money exchange.

Beware of changing money on the streets or with private individuals. It is illegal and can be dangerous.


Some ATMs near the Festival location



vul. Konstiantynivska 15


Raiffeisen Bank Aval ATM

vul. Nyzhnyi Val 17/8


Ukrsibbank BNP Paribas Group

vul. Konstiantynivska, 34

vul. Spaska,5 (near metro Kontraktova Ploscha, Podil Passage center)


First Ukrainian International Bank (“ПУМБ”)

vul. Konstiantynivska 15a


There are a number of private clinics with western-trained, English-speaking doctors/physicians. Pharmacies sell a range of common medicines over the counter. However, persons requiring specific medications should bring a suitable supply from home as these may not be available locally.

American Medical Centers, vul. Berdychivska, 1 (tel: (044) 490 76 00; emergency tel: (044) 490 76 00; fax: (044) 490 76 00; e-mail:; website: Private clinic.

Medicom, vul. Kondratyuka, 8 (information tel: 055; emergency tel: (044) 432 94 47; office/hospital tel: (044) 432 88 88). Ukrainian private hospital. Ambulance service (tel: (044) 432 88 88).

Boris, vul. Velyka Vasylkivska, 55a (information tel: (044) 238 00 00; emergency tel: (044) 238 00 00). Ukrainian private hospital. Ambulance service

St. Luke American-Ukrainian Medical Center, vul. Pavla Tychyny, 16/2 (tel/fax: (044) 294 16 90).

CABOT Dental Clinic, vul. Shchorsa, 9 (tel: (044) 529 71 61).

French Dental Centre, blvd. Lepse, 4 (tel: (44) 457 85 70; website:


(from mobile and stationary):
Fire service - 101
Police - 102
Ambulance - 103
Gas service - 104
Universal emergency number - 112

Embassies of foreign countries in Ukraine
You can find the list of embassies here. 

March 2020